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Set out below are a number of documents and links which we believe Tenants may find helpful in respect of a proposed or existing tenancy through our agency.

If you are a tenant of a managed property and want to report a fault please click here.

Application Form

Download this form if you want to apply for a tenancy of a property that you have inspected and we have said will be suitable for you.

Pet Licence

Download this document if you have been advised that you may keep a pet at the property.

Application fees and other charges

This sets out clearly the charges we will make for our services.

Dos and Don’ts sheet

This is an essential read for all Tenants moving into one of our properties.

How to Rent Leaflet

This is a Government leaflet providing information on the rental process.

Preparation Prior to Vacating

Helpful advice on cleaning at the end of the tenancy.


Download a specimen copy of our Assured Shorthold Tenancy Agreements


Download a specimen copy of our Assured Shorthold Tenancy Agreements for USAF tenants only.

For all new tenancies from October 2011 onwards Hazells use the Deposit Protection Service, please download the following documents for further information:

Deposit Protection Service

A Tenant’s Guide

The Dispute Service

Prescribed information

Advice on Legionella

Download this advice sheet for action that tenants must take to minimise the risk of Legionella.

Frost letter

Frost letter

Condensation in your home

Download this document provided by NHBC to understand and help control condensation in your property.


Submitted with Application Forms
First application £210
Additional applicants/guarantors £72

On sign up:
Preparation of the tenancy agreement and registration of deposit: £30
Contribution to preparation of Inventory: £30
Pet licence (if applicable): £30
Plus £200 additional deposit per pet

During tenancy:
Re-negotiation of any tenancy agreement terms: £60
Issuing of letter due to arrears in excess of 14 days: £30
Issuing copy of tenancy agreement and/or inventory and schedule of condition: £30
Changing details to “Tenancy Deposit Scheme”: £60

End of tenancy:
Return of overpaid rent: £30 per item
Check out fee: Deducted from your deposit. £60


NB All sums quoted are inclusive of VAT.