We are a privately owned, fully independent firm of chartered surveyors based in Bury St Edmunds, proudly serving the region for over 35 years. Throughout our journey, we have built long-standing relationships founded on trust, integrity and results. Remaining independent allows us to provide truly impartial advice, act solely in our clients’ best interests, and deliver a personal service that larger corporate firms simply cannot replicate.
Regulated by the Royal Institution of Chartered Surveyors (RICS) and members of the Association of Residential Letting Agents (ARLA), we combine professional excellence with compliance made simple — giving landlords confidence in an increasingly complex regulatory landscape.
From our offices in Bury St Edmunds, we offer a comprehensive range of property services, including commercial property sales and lettings, management and lease advisory, residential lettings and management, and land agency for residential development sites across Norfolk, Suffolk and the wider region. Our experience benefits landlords directly: we understand the local market in detail, anticipate legislative changes, and proactively manage properties to protect investments and maximise returns. With over three decades of insight, we provide clear advice, responsive service and a commitment to achieving the best possible outcomes for every client.
Meet The Team
Jonathan Lloyd MRICS
Director – Commerical Property
Phone: 01284 702626
Email: jonathan@hazells.co.uk
Richard Pyatt MRICS
Director – Commerical Property
Phone: 01284 702626
Email: richard@hazells.co.uk
Andrew Kettle
Residential Property Lettings & Management
Phone: 01284 702626
Email: andrew@hazells.co.uk
Katarzyna Kondrath
Residential Property Manager
Phone: 01284 702626
Email: katarzyna@hazells.co.uk
Francis Britton MRICS
Management & Commercial Surveyor
Phone: 01284 702626
Email: francis@hazells.co.uk
Adam Palombo
Graduate Surveyor
Phone: 01284 702626
Email: adam@hazells.co.uk
Marsha Serioux-Smith
Property & Office Administrator
Phone: 01284 702626
Email: admin@hazells.co.uk
Sarah Hook
Accounts & Administration
Phone: 01284 702626
Email: sarah@hazells.co.uk
Community
As a long-established local business, we are proud to support the community that has supported us. Hazells sponsor and work alongside several valued organisations, including Theatre Royal Bury St Edmunds, Rotary in East Anglia, Our Bury St Edmunds, Bury St Edmunds Town Trust, Bury Rugby Club and Bury in Bloom. Our involvement reflects our belief in investing in the places and people that make our region thrive.