Our residential management team has over 30 years of experience in letting, managing, and investing in residential property. Earning our position as one of Bury St Edmunds most highly recommended residential management companies, you can be certain you are in safe hands with us.


As your local residential management company, we offer a comprehensive letting service. This service can start at the very beginning of your residential letting journey, from providing guidance for renovation and fittings to advising on rental worth and income.

Our key residential lettings services include:

  • Residential management
    We aim to provide a one-stop property management service for all of our clients, so whether you are a landlord with one property or a portfolio of many, we can assist with all of your residential property management needs.
  • Rental advice
    We offer advice throughout the whole residential lettings journey. This can be as simple as guiding you on the best monthly rental you can receive to advising on the most appropriate fittings and fixtures for your ideal tenant.
  • Insurance and mortgage requirements
    We verify that both the landlord and the tenant are protected by the appropriate insurance. For additional details, visit our page on landlord and tenant insurance.
  • Viewings and tenancy referencing
    We want to make sure that we find the perfect residential tenant for you and that the process is as seamless as possible. We will take away the stress of arranging viewings and ensure the potential tenant has the relevant background checks.
  • Adequacy Standards Checklist for the American Military
    Bury St. Edmunds has a large military presence due to the local American Air Base. We specialise in creating opportunities with these individuals and local landlords.

These are a few of our many residential letting services; please do not hesitate to contact our residential management company in Bury St. Edmunds to discuss your requirements.

Residential Property Management

At the heart of Hazells is our full residential property management service. We take away all of the stress associated with letting out a property. A residential property can be a single house, flat, multiple-occupation property, or an entire estate. Whichever it is, our property management will take care of any of these property types.

We aim to provide a one-stop property management service for all of our clients, so whether you are a landlord with one property or a portfolio of many, we can assist with all of your residential property management needs.

Our key property management services include:

    • Rent invoicing and collection: Our clients do not need to worry about having to remember to check if the rent is coming in. We take care of invoicing and collecting each month.

    • Regular property inspections: We understand the importance of keeping our clients properties in the best condition possible. Our property management offers 3–6 monthly house inspections to put our clients’ minds at ease.

    • Repairs, replacements, and maintenance: When a landlord faces an issue with a property, it can be a stressful time. Our property management team takes this off your hands and has contacts with many reliable local tradesmen.

    The firm first opened its doors in 1992 from offices situated in Bury St. Edmunds town centre, which we continue to occupy to this day. All our staff are dedicated, knowledgeable, and very approachable, so give our friendly property management team a call at 01284 702626.

    Property Investment

    When it comes to buying an investment rental property, there are lots of factors to consider. We understand that this can seem quite daunting, particularly if you are new to the buy-to-let market.

    We assist clients from their initial rental property market research steps through to negotiation and exchange, and everything in between.

    The areas of rental property investment advice we cover are extremely extensive. Below are some examples:

      • Location

      • Type and layout of property

      • Rental analysis and expectations

      • Yield comparisons

      • Identification and acquisition advice

      • Assistance through the purchase procedure

      Links to independent estate agents including:
      Mortimer and Gausden,
      All Homes


      If a client has a rental property that is dated or in need of a little renovation or refurbishment, then we are here to assist. We can source competitive refurbishment quotes from many trusted local contractors. However big or small the job is, our rental property team will ensure you receive a professional and affordable service.

      A few examples of our rental property refurbishment services:

        • Advice on scope and extent of works

        • Preparation and client agreement of a specification for works

        • Obtaining contractor quotes

        • Arranging for clients to instruct works

        • Overseeing and approving finalised work

        Our residential property management team is here to assist you at any point throughout your rental property journey. Please do not hesitate to contact us via our contact page or give us a call on 01284 702626.

        Meet the team



        Chris Oakes MRICS

        Residential Property Lettings & Management


        Andrew Kettle MARLA

        Residential Property Lettings & Management

        Emma Bird

        Property Administrator

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